This Privacy Policy is a part of the Terms of Use and governs the manner in which Manidvipa Flowers collects, uses, maintains, and discloses information collected from users of our website www.manidvipaflowers.com (hereinafter referred to as the "Website"). By using this Website, you agree to the terms of this Privacy Policy.
Please note: This policy may be updated from time to time without prior notice. We encourage you to review this page periodically to stay informed about how we protect your information.
We collect personally identifiable information (PII) such as your name, email address, phone number, and delivery address when you:
Register on our website
Place an order
Subscribe to our newsletter
Contact our support team
We may also gather information about your preferences and previous orders to serve you better with personalized offers and product recommendations.
The information we collect is used to:
Process your orders efficiently
Improve your shopping experience
Send you updates about your order status
Share promotional offers, deals, and seasonal alerts
Respond to customer service requests and support needs
We may send service-related notifications (e.g., order confirmation, delivery updates, website maintenance alerts) that are essential to complete your transaction or maintain your account.
We may occasionally send promotional content, special deals, and seasonal flower offers. You can opt out of such marketing communications at any time using the “unsubscribe” link in our emails.
Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You may choose to disable cookies through your browser settings, although this may affect some functionalities of the site.
We value your trust and take your privacy seriously. While we do not collect sensitive financial information like credit card or Aadhaar numbers, we maintain appropriate security measures to protect your personal information.
Note: We do not use encryption on our forms since we do not request sensitive data that could lead to identity theft.
If your personal information changes, or if you no longer wish to use our service, you can update, correct, or delete your details by contacting our customer support at info@manidvipaflowers.com.
Manidvipa Flowers reserves the right to update or change this Privacy Policy at any time. Any material changes will be posted on the homepage or notified via email. Continued use of the Website following the changes constitutes your acceptance of the revised policy.
In accordance with the Information Technology Act, 2000, and applicable rules, the contact details of the designated Grievance Officer are as follows:
Name: Mr. Mohan
Phone: +91-94917 47624
Email: info@manidvipaflowers.com
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact the Grievance Officer at the details above.