Welcome to ManidvipaFlowers.com ("we," "us," "our"). These Terms and Conditions govern your access to and use of our website, services, and products, including any content, features, and functionality offered on or through manidvipaflowers.com (the "Website").
By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our services.
ManidvipaFlowers.com is an online platform that offers premium fresh flowers, pooja flowers, and related floral services to customers. We are based in Hyderabad, Telangana.
Company Name: Manidvipa Flowers
Email: info@manidvipaflowers.com
Customer Care Number: +91 94917 47624
To access certain features of the Website (such as placing orders), you must create an account. When registering, you agree to:
Provide accurate, current, and complete information.
Keep your login credentials confidential.
Be fully responsible for all activities under your account.
We reserve the right to suspend or terminate accounts that violate our terms.
ManidvipaFlowers.com offers premium fresh flowers and pooja items. We strive to display product descriptions and images as accurately as possible. However, we do not guarantee that all content, including product details or pricing, will be error-free.
Order Acceptance:
All orders are subject to availability and confirmation. We reserve the right to cancel or reject orders at our sole discretion.
Payment Options:
We accept online payments through a secure Razorpay payment gateway. All transactions are processed in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
Accepted Methods:
Credit/Debit Cards (Visa, MasterCard, Amex)
UPI
Net Banking
Digital Wallets (via Razorpay)
We currently deliver within Hyderabad city limits. Delivery charges are calculated based on the delivery location and order size and are displayed at checkout.
Standard Delivery Timeline:
0–2 business days from the date of order confirmation.
Note: We are not responsible for delivery delays caused by circumstances beyond our control (e.g., weather disruptions, strikes, natural calamities, etc.).
Cancellations:
Orders can be canceled up to 12 hours before the scheduled delivery time. Orders that are out for delivery cannot be canceled.
Refunds:
Refunds are only applicable in the event of a defective product or failed delivery. Refund requests must be raised within 24 hours of delivery. Refunds will be processed to the original payment method within 1–2 business days.
Returns:
Due to the perishable nature of our products, we do not accept returns unless there's a proven quality issue.
All content on this Website—text, images, logos, graphics, and software—is the property of Manidvipa Flowers or its content suppliers. Any unauthorized use may result in legal consequences.
Our Privacy Policy explains how we collect and use your personal data. By using this site, you agree to our data practices as outlined in the Privacy Policy.
To the fullest extent permitted by law, ManidvipaFlowers.com and its representatives shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our Website or services.
These Terms and Conditions shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to check them periodically. Continued use of the Website after updates implies acceptance of the revised Terms.
For questions or concerns about these Terms and Conditions, please contact us:
Email: info@manidvipaflowers.com
Phone: +91 94917 47624
Mailing Address: Vengal Rao Nagar, SR Nagar, Hyderabad – 500038, Telangana, India